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Thailand’s First ISO 9002-Certified Residential Estate Developer
To us at NCH, the ISO 9002 accreditation serves as an endorsement for the Company’s steadfast focus on the development of quality, a reflection of our employees’ dedication to fulfill customer satisfaction, as well as a confidence booster for the construction and sales management teams. To secure customer trust, the Company has placed emphasis on the prompt delivery of complete works and inspection approval records to customers at periodic intervals as the work progresses. In addition, we have actively and constantly paid attention to customers’ opinions and inquiries in order to enhance our construction management and overall services.
Customers can be fully assured that ‘Baan Fah’ homes will stand the test of time, as all construction materials are required to undergo rigorous pre-use quality tests, while every step of construction process is subject to stringent inspection procedures. At the same time, they are free to check the status of construction work and monitor progress to ensure conformance to the plans and specifications. This represents our “Promise to Customers,” which to us at NCH means the Company’s integrity for commitment to quality and punctuality through continuous improvement.
Aspiring for excellent quality, utmost customer satisfaction, and continuous quality improvement, NCH has established a quality policy requiring true dedication to high-standard sales services and world-class management practices in its construction, as well as residential and commercial real estate projects. Having been relentless in the development of quality products, the Company continues to conduct research for relevant information, improve project plans, use innovative construction materials, enhance the construction inspection process, and fully develop employees’ capabilities. As a result, NCH is the first residential estate developer in Thailand to be awarded with the prestigious ISO 9002 quality certification by Bureau Veritas (Thailand) Ltd. [BVQI].
Being accredited as an ISO 9002-certified company, NCH manifests its commitment to excellent quality system, true dedication to customer satisfaction, as well as outstanding position in sales and construction management.
- Sales Management: To provide customers with ultimate satisfaction and create confidence on ‘Baan Fah’ homes’ durability, the Company focuses on the prompt delivery of complete works and inspection approval records to customers according to schedule. In addition, we actively and constantly pay attention to customers’ opinions and inquiries in order to enhance our construction management and overall services.
- Construction Management: All construction materials are required to undergo rigorous pre-use quality tests; and every step of construction process is subject to stringent inspection procedures. At the same time, customers are free to check the status of construction work and monitor progress to ensure conformity to the plans and specifications.
- Community Management: NCH is committed to create a community with a high-standard of living as well as a cordial and mutually supportive atmosphere that defines the uniqueness of Thai society.
For us a NCH, a “Promise to Customers” means the Company’s integrity for commitment to quality and punctuality through continuous improvement.
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